4 ms·
In theory yes, but in practice it could easily cost you more to deal with the airline and it might well be that you don’t have the receipts anymore. With anoth
by harha 4y ago
In theory yes, but in practice it could easily cost you more to deal with the airline and it might well be that you don’t have the receipts anymore.
With another European airline I recently waited exactly one day less than the three weeks required for them to deliver a child seat. That’s almost three weeks of not having one to safely transport my child, no support or compensation. Since I was returning to my country of residence the credit card company also didn’t refund.
- thaumasiotes 4y ago> and it might well be that you don’t have the receipts anymore. That seems pretty unlikely; the receipts now go to your email where you'd have to delete them intentionally.
- leipert 4y agoCash? Clothes? I don’t keep receipts for every pair of jeans I own.
- aobdev 4y agoReceipts for the personal items that the airline lost, not for the airfare. You need to prove how much your damages are in order to make a claim.
- hasel 4y agoIs there anything to stop me from pulling receipts for something I didn’t actually put in my luggage?
- mindslight 4y agoYour damages are what you had to spend on all the new items you had to buy for your trip, to replace the items they failed to deliver. You buy new clothes (etc), keep the receipts, and turn those in for reimbursement. At least this is how it worked a decade ago when my luggage was "lost" for a US domestic flight. In my case, I think they deliberately bumped my bag for paying cargo, because they saw my billing address was near the destination airport and assumed I would be fine "at home". They didn't know I was going to a wedding, and that said wedding was several hours drive away, so delivering my bag a day late to the destination airport wouldn't end the problem. They still paid out though.
- thaumasiotes 4y agoaobdev's idea of reimbursement doesn't work in either direction. The price you paid for something is only weakly connected to the thing's current value. But your damages are equal to whatever the current value is. If you bought a painting for $20 and it's appreciated to $15,000, you're owed $15,000 when someone destroys it. If you bought a suit for $2,000 and it's more moth-hole than cloth and it's been through a few paintball fights, you're not owed $2,000 when someone destroys it.
- harha 4y agoThere’s an easy solution: the airline automatically owes the maximum amount. This would save everyone much time and put some burden back with the airliner (by potentially paying more than the customer had, though at around USD 1800 it should be quite even, especially once you consider the time spent to get your money back) You already need to insure higher values anyway if you want to be entitled to a reimbursement, so this would set a nice minimum that encourages customer friendly behavior.
- HWR_14 4y ago> That’s almost three weeks of not having one to safely transport my child, no support or compensation. Why not just buy a new one and charge the airline for it?
- crooked-v 4y agoCharge... how?
- yjftsjthsd-h 4y agoSmall claims court?
- HWR_14 4y agoAt least in the US they have to repay you for items purchased to temporarily replace items in delayed luggage- subject to reasonable costs and a total limit.
- harha 4y agoThey won't compensate you unless the luggage hasn't been delivered within three weeks. Even then they'll put up a battle and make you go through a bunch of forms and hotlines, request receipts that you might not have anymore etc. For a baby car seat, probably not worth it. For other things it might be but the receipt is missing etc. At the end it's a damage you have to face for them not doing their job right.