The USPS should operate a free public email service and provide support at every post office. The government has the resources to navigate complex situations t

The USPS should operate a free public email service and provide support at every post office. The government has the resources to navigate complex situations that digital safeguards can’t. If someone has no paperwork, lost the device they made their account with, and cannot remember a password they made—no tech company has the resources or expertise to handle this at scale as well as local institutions can. If someone needs to take over an account of a loved one that they have legal guardianship of, you don’t want a support agent at a call center to make these decisions.