It's amazing to see Blizzard make so many missteps here. I can't help but think they WANT a different customer segment than the one that they have/had. You see

It's amazing to see Blizzard make so many missteps here. I can't help but think they WANT a different customer segment than the one that they have/had. You see this a lot lately with corporations trying to be some kind of priestly caste with their overt moralizing about the latest hot issue. I can't imagine that works well in entertainment, the one place people go to escape.