I got both. Managing a low complexity worker and a high complexity worker requires vastly different styles. Managing a factory production line is very differe

I got both. Managing a low complexity worker and a high complexity worker requires vastly different styles. Managing a factory production line is very different (down to Left Hand and Right Hand specific tasks!) than managing infinitely configurable software. Netflix is not a McDonalds, and a McDonalds isn't a Ford assembly plant. The problem I see is that morons apply the wrong methodology to a business. Typically former 19 year old McDonald's Managers (TM) apply authoritative control to a scrum shop which should be decentralized and delegated by design.