Interestingly enough, Freshdesk apparently got started when Zendesk raised their prices - and a comment on HN about how this created a market for a cheaper comp

Interestingly enough, Freshdesk apparently got started when Zendesk raised their prices - and a comment on HN about how this created a market for a cheaper competitor gave them the initial idea. So, at least partly a rip-off in my book. Source: http://blog.freshdesk.com/the-freshdesk-story-how-a-simple-comment-on-h-0 http://blog.freshdesk.com/the-freshdesk-story-how-a-simple-c...