If desk part of the name is Zendesk's issue. There exist multi billion companies with desk in their name (Autodesk) much before anyone thought of Zendesk. Fresh

If desk part of the name is Zendesk's issue. There exist multi billion companies with desk in their name (Autodesk) much before anyone thought of Zendesk. Freshdesk really did good with their response. I never heard of them before and now anyone talks about Zendesk, I will remember Freshdesk.