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My own strategy would probably be to slowly create talking points about empathising with the user and the good it does to products. This is fairly subtle and yo
by lhnz 15y ago
My own strategy would probably be to slowly create talking points about empathising with the user and the good it does to products. This is fairly subtle and you're unlikely to be called out on it. Eventually your detractors will be playing in your frame when they next try to argue that you're 'too empathetic/emotional'.
That or just leave.
- r00fus 15y agoBingo. If you can't find a way to tie any honest but possibly harsh comments back to either getting work done on time, customer satisfaction or (ultimately) the company's fortunes, you might be in the wrong. As it appears that the blog author was in the right, framing is critical to put attitude in perspective. I'm not a woman, I have been in situations similar to these and made similar responses and gotten different but functionally similar reactions (i.e., don't put blame where it belongs, you might make the incompetent person feel bad). After trying to connect the success of that particular task to the project success and company welfare and getting nowhere, I eventually left.