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Solvers don't fix the problem. They tell you how to fix the problem. :) That's how they make sure the problem stays fixed.
by ilc 4y ago
Solvers don't fix the problem. They tell you how to fix the problem. :)
That's how they make sure the problem stays fixed.
- Matthias247 4y agothey should be able to do both. In case a high severity issue is ongoing, and someone knows how to fix it very fast - they should probably do it. Or guide another engineer in realtime on how to do it. If it's not that urgent, they might guide others in a more asynchronous fashion on how to get to a fix
- ilc 4y agoThey most certainly can do both, and do. But as a solver, I prefer to give it back to the person to solve. 1. I may know enough to know the problem and the rough fix. I may not know how to fix it in their codebase as quickly as they do. 2. See above. I want them to internalize the fix. That said, I ain't afraid to dive in and get it done. I remember not understanding some Java build system somewhere. So I fixed the code, tested it quickly, and hand deployed the jar... then I asked how to fix it for real ;) My boss was amused.