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Who on Facebook's side resolved the problem in the end?

• danpalmer 4y ago
  Not certain. Our ads account manager (or maybe the old account manager) found the internal ticket and I suspect told them that it was looking really bad for Facebook and that they were at risk of losing us.
  • niuzeta 4y ago
    By the time the communication was sent to all the users, wouldn't it have been too late? "Lose" the account or not, I don't imagine the company ever wanted to deepen the relationship with Facebook.