4 ms·
Maybe setup tells you to do that now, but this is an old account and it probably didn't say anything like that when I set it up many years ago. No recovery cod
by arbuge 4y ago
Maybe setup tells you to do that now, but this is an old account and it probably didn't say anything like that when I set it up many years ago.
No recovery codes were ever generated for this account.
I don't think it's reasonable to lock out a user who has the correct password and access to the primary email on the account.
I understand there are situations in which both of those could be compromised but locking out all users with no human customer support, review, or recourse is unacceptable in my opinion.
- sowbug 4y agoRecovery codes have been part of Google's 2FA setup process since the 2FA feature was publicly released in February 2011. (Actually since September 2010 for Google Apps users, a.k.a. GSuite/Workspace users.)
- arbuge 4y agoPerhaps. And if I had known that I'd be locked out of my account in this way, even though I still have the correct password and access to the primary email, with no way to reach a human about it, of course I'd have generated those codes.