Exactly this. That is why the Agile Manifesto said to favor "Individuals and interactions over processes and tools". The problem is that approach only works w

Exactly this. That is why the Agile Manifesto said to favor "Individuals and interactions over processes and tools". The problem is that approach only works when you have a team of experts with clear goals and enough space to address them. It doesn't necessarily lend itself to being quantifiable or standardized across multiple teams (depending on the problem), so the bean counters and middle managers get nervous. This is an environment ripe for agile consultants to swoop in with the siren song of the silver bullet process du jour.