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Good communication requires empathy. Frame the entire conversation around understanding where the other person is coming from and what they know, and then add w
by Olreich 4y ago
Good communication requires empathy. Frame the entire conversation around understanding where the other person is coming from and what they know, and then add whatever knowledge you're trying to share. Without empathy for the audience, you're likely to explain too much, explain too little, or come off harsh or cold or whatever. Most communication strategies are designed to encourage empathy indirectly. You can generally skip them by focusing on empathy directly. The one strategy I think works well and doesn't come naturally from empathy is framing any opinions you have explicitly as your own: "I think X is the best" instead of "X is the best".