> We run a Saas and someone wrote an email saying that our server was down, and when we'd expect it to be up. Not having had a notification, I double checked fr

> We run a Saas and someone wrote an email saying that our server was down, and when we'd expect it to be up. Not having had a notification, I double checked from a couple of geographic locations that our application was indeed up and responding. A tale as old as time: https://www.youtube.com/watch?v=uRGljemfwUE https://www.youtube.com/watch?v=uRGljemfwUE