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Amazon outsources deliveries. This seems like a customer service issue to take up with Amazon. How will collecting more anecdotes about missed/late deliveries h
by gregjor 4y ago
Amazon outsources deliveries. This seems like a customer service issue to take up with Amazon. How will collecting more anecdotes about missed/late deliveries help resolve the problem?
- f1shy 4y agoNot OP. But I would ask to know if that is a very local problem (eventually the outsource company) or is that Amazon is really completely mess up. That could help to take the decision to go through the reclamation/escalation effort, or just kill the subscription.
- gregjor 4y agoWe get lots of Amazon deliveries and only one missed that I can remember. The drivers here seem overworked. Amazon customer service always responsive though.