There are loads of technical reasons, especially around how software is assembled today instead of created from "purpose-built programmning". But, ultimately t

There are loads of technical reasons, especially around how software is assembled today instead of created from "purpose-built programmning". But, ultimately the root cause is that programmers no longer create programs for users. They create programs (oftentimes just subsets of programs) for their managers. And, managers many times work towards MVP products instead of actually usable products for their end-users . The incentive for creating a user's program has become an incentive to complete quarterly assessments.