You're right about the last part, for sure. As for comments/feedback: au contraire : A lot of those UGC shows had (or have) phone call-ins and phone voting, an

You're right about the last part, for sure. As for comments/feedback: au contraire : A lot of those UGC shows had (or have) phone call-ins and phone voting, and piles of fan mail. The producers would gauge audience reaction and modify the selections accordingly. But now it's much more efficient, unfortunately.