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I don't see it as jobs lost, but jobs moved. You still need people to build these robots (or self-service kiosks), and you need people to maintain both hardware
by FractalParadigm 4y ago
I don't see it as jobs lost, but jobs moved. You still need people to build these robots (or self-service kiosks), and you need people to maintain both hardware and software. One less pharmacist at the front-line is one more developer working on the software, or maybe that pays for two technicians instead. It's no different at the fast food level ether, it's just Industry 4.0 thinking in retail.
- petra 4y agoIn general, costs are a decent estimate of the amount of work needed to do something. And we know that automation greatly reduces costs.
- Spivak 4y agoYes, but we really should take a more optimistic view of automation. We now have an autonomous system that can do work a human previously had to waste their time and effort doing. The automation isn't the problem, it's capitalism. The gains from automation are realized by the owner which isn't the worker.