This seems pretty straightforwardly wrong? All else equal it's better to have things be less work. And saying that isn't an insult to people who had to do the h

This seems pretty straightforwardly wrong? All else equal it's better to have things be less work. And saying that isn't an insult to people who had to do the hard work in the past. > It’s insulting to present this as an improvement over what was achieved by those doing all this hard work.