Yet the professor rejects out of hand that any changes need to happen with the course material, instead deciding the he needs to do a better job of "explaining

Yet the professor rejects out of hand that any changes need to happen with the course material, instead deciding the he needs to do a better job of "explaining how to succeed in the class" and "somehow making making office hours more welcoming.' Very little to no time is spent looking at ways to do either of those. This the article really is just mostly the professor complaining about his students while doing no introspection on his own possible failures.