The hardware is designed completely iteratively, so it's - predictably - a mass of ossified hacks. The product team has no strategic vision: it's generally cons

The hardware is designed completely iteratively, so it's - predictably - a mass of ossified hacks. The product team has no strategic vision: it's generally conservative, but sometimes a completely random idea gets into production. They do A/B testing but completely half-ass it, often they never deprecate the old version, and deciphering serial numbers requires a degree in microbiology. You'd think the environment would be perfect for disruption, but this actually is the new arrival and it's repeating all the mistakes of the incumbents! How the fuck this scales to billions I have no idea. The sysads must be getting overtime.