This is easy to triage! Q1 - Would you be very very upset if all the data on your computer was lost Y/N Q2 - Do you have backups of this data? (The answer is i

This is easy to triage! Q1 - Would you be very very upset if all the data on your computer was lost Y/N Q2 - Do you have backups of this data? (The answer is invariably No.) Q3 - Is your computer behaving strangely? Do you have a spidey sense of doom which caused you to contact me? Y/N At which point it should be clear that further unqualified FA&FO is a bad idea.