> I can't think of a third one Slight alteration on your "because you are invested," there can just be a sense of responsibility. I was at the DMV last week a

> I can't think of a third one Slight alteration on your "because you are invested," there can just be a sense of responsibility. I was at the DMV last week and I took over some front desk duties because it needed doing. There was only one front desk person with everyone else hidden behind partitions. They left for like 20 minutes and a line was getting crazy and people were confused and worried. I stood up got everyone's attention and repeating what I heard earlier, "Hey, I don't work here but I don't like this chaos. If you do not have an appointment, please wait in the line outside. If you do, please come over here and take a picture of this qr code to get your ticket number and look to the teleprompter to see when your number is called." People burst out smiling with relief and organized to take the qr pics. I was seen shorty thereafter.