In addition to being on their patent, as mentioned in article, these claims of key press tracking and user interaction tracking are also present in their market

In addition to being on their patent, as mentioned in article, these claims of key press tracking and user interaction tracking are also present in their marketing material: 1. "Capture a vast array of experience data including screen transitions, button presses, service interactions and anomalies" 2. "View application and device feature usage, such as camera, music, messaging, browser and TV" ..and more - http://www.wired.com/images_blogs/threatlevel/2011/12/ExperienceManager.datasheet-1.pdf http://www.wired.com/images_blogs/threatlevel/2011/12/Experi... It's amazing the company positioned themselves to sell services to carriers that do exactly the kind of things they are trying to talk around in PR speak.