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Having worked at one, the other call center workers are an important outlet of venting and source of camaraderie, because at the end of the day they too have be
by bobthepanda 4y ago
Having worked at one, the other call center workers are an important outlet of venting and source of camaraderie, because at the end of the day they too have been screamed at by some unpleasant person over the phone refusing to give you information yet expecting you to help them.
I wonder what that looks like in a WFH scenario.
- wombat-man 4y agomaybe they could break them into teams and give them chat rooms to vent and discuss call topics?
- dpkirchner 4y agoOne nice thing about venting in person: it's less likely to be permanently recorded somewhere. I've definitely held back online.