4 ms·
I feel like it is missing one thing: sit next to users and watch them use your software.
by RedShift1 4y ago
I feel like it is missing one thing: sit next to users and watch them use your software.
- snide 4y agoRead the entire document. There's a big section on research.
- RedShift1 4y agoI did read the document, it talks about user interviews, surveys, testing solutions, etc... But never once the actual act of the designers sitting next to users and just observing what happens.
- cpursley 4y agoOpenReplay and Posthog both have session recording for JS apps. It's been really insightful (and often painful) watching our customers use/struggle with our software. There's others but those two are open source if you're concerned about user privacy.
- karaterobot 4y agoPosthog's site seems to be down, but thanks for posting these. I tried to pitch my company on Fullstory or Hotjar, but failed for reasons these options (which I did not find in my research, somehow) might address.
- james_impliu 4y ago(Ironically it might be an ad blocker in your browser causing this!)
- cpeterso 4y agoAn alternative to traditional usability testing: Drunk User Testing! Your testers will be a little dumber and a lot more honest. :) https://uxpamagazine.org/boozeability/ https://uxpamagazine.org/boozeability/