4 ms·
My guess is ruthlessly cut costs and gradually degrade remaining customer good will until it's a dessicated corpse.
by ironSkillet 4y ago
My guess is ruthlessly cut costs and gradually degrade remaining customer good will until it's a dessicated corpse.
- joschmo 4y agoThe cost portion is right but good will from these companies degraded a decade ago. The game is now to do anything at all costs to prevent churn and downsells whether that's bribery, lying, cheating, stealing, lawsuits, etc.