From my experience working as on-campus tech support in college, most people who aren't tech savvy will quickly give up or look to someone else for help. They w

From my experience working as on-campus tech support in college, most people who aren't tech savvy will quickly give up or look to someone else for help. They will likely not think to click Advanced -> Continue Anyway (unless they have been taught to do that before). Tech support comes in many forms. The owner of the website, a friend who knows about computers, someone else in the workplace, the vendor they purchased their laptop from.