If they provided proof they wouldn't get "we swear our website is actually fine" tickets. Or if they did, it would be easy to resolve them: Post the proof. If

If they provided proof they wouldn't get "we swear our website is actually fine" tickets. Or if they did, it would be easy to resolve them: Post the proof. If you launch a product that targets other businesses and has the capability of destroying them, you better take responsibility for that.