That depends on the user. As Joel Spolsky famously said, there are different spheres of software. Things like Word or Windows, which are general purpose and go

That depends on the user. As Joel Spolsky famously said, there are different spheres of software. Things like Word or Windows, which are general purpose and go out to millions at once, are one kind. On the other hand, lots of software is custom-built for a specific end-user. E.g. an organization's internal tooling. There, you can often sacrifice a lot of things for it to be done faster, depending on the use case. In that case, I consider the user to be the "organization" or specific people/teams within that organization.