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YouTube's "Feedback" feature is a business waiting to happen
To measure how well users like its new site design, YouTube has added a rectangular blue tab on the bottom right corner of the site.Upon clicking the link on the tab called 'send feedback', a dialog box appears, giving the viewer an option to highlight sections of the site and leave feedback.
There are a number of companies that sell a 'feedback' feature, however none that give the user the ability to highlight sections of the sight or virtually mark the screen.
This is the future of feedback in regards to websites. Somebody should monetize.
- anujkk 15y agoJotform's Wishbox is doing exactly same thing. Few days back, they posted about it on HN. http://news.ycombinator.com/item?id=3265421 http://news.ycombinator.com/item?id=3265421
- somagrand 15y agoThis was first offered in Google+
- albahk 15y agoThis startup does something similar http://www.bugherd.com/ http://www.bugherd.com/
- MattBearman 15y agoI've already done this after seeing the feedback tool in Google+ a few months back :) Check out BugMuncher - http://bugmuncher.com http://bugmuncher.com - it's had a good response so far and has got a good number of happy users.
- _ud4a 15y agoI remember reading an article on techcrunch about a startup doing this as well. It allowed you to mark the screen and would take a snapshot and send it with your feedback. Update: didnt see the comments below, but the website posted below(jotform) was the one i mentioned above.