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Ask HN: Has Mark's Google account been reinstated yet?
Just over a month ago, the New York Times reported that a man named Mark had his Google account terminated because its AI accused him of possession of child porn. Even after police confirmed that the accusation was completely false, Google still didn't give him back his account. <https://news.ycombinator.com/item?id=32538805> Now, over a month later, has he made any headway yet?
- theandrewbailey 4y agoI heard that terminated account data is deleted after 30 days. I'd also imagine that there would be issues in getting his Google Fi number back.
- MerelyMortal 4y agoActually deleted or just "deleted"? Anything to back up the hearsay?
- aaomidi 4y agoIt’s not worth the risk to lie about deleting in my experience.
- hdjjhhvvhga 4y agoYes and no. Even in the GDPR there is a thin area left for cases where you have several layers of data being backed up and immediate deletion is technically difficult.
- pan69 4y agoThis is a problem we ran into when I worked at a regulared business a few years ago. From a GDPR point of view we had to physically delete the data but from a regluatory point of view we were obligated to retain information for 7 years.
- acallaha 4y agoWhen I worked at google a few years ago, deleting user data was taken very seriously. All user data carries a strong, first-class link to the userID, and all products/infra are required to have systems ensuring that when the user account is deleted, all linked data downstream of that is deleted from storage as well. For most products this is a works-by-default configuration -- the rows in your user table in Spanner have a tag indicating that it's a Gaia ID, and when that ID is deleted in the Gaia system, everything downstream gets automatically deleted. There's some consideration to what happens in backups as well, but I'm hazy on the details.
- kyrra 4y agohttps://policies.google.com/technologies/retention?hl=en-US https://policies.google.com/technologies/retention?hl=en-US > Complete deletion of data from our servers is equally important for users’ peace of mind. This process generally takes around 2 months from the time of deletion. This often includes up to a month-long recovery period in case the data was removed unintentionally. So 30-day recovery period, then another 30 days for all backups to be scrubbed (I think).
- jimbob45 4y agoThanks for the reminder to back up my GMail content.
- ouid 4y agoI do wish that people who defend corporations right to do anything they want would come to the defense of this practice.
- horsawlarway 4y agoThey absolutely do - in spades. Claiming that private companies are free to operate as they choose, and if you don't like it - leave. There's a libertarian minded group, especially here on HN, that seems to have completely forgotten that corporations exist at the whim of the public, using public resources and given public permission.
- bobosha 4y ago>forgotten that corporations exist at the whim of the public, using public resources and given public permission. Now that seems to the other extreme - your bogeyman business has largely been the source of the income for "public resources". They are - imho - a virtuous cycle.
- horsawlarway 4y agoTo be blunt... Employees are a resource provided by "the public" (they are the public). The materials that businesses use are pulled from land whose allocations are supported by the public (through our court systems, our land surveying, our military protections... our general idea of land ownership) The roads people use to shop at those businesses, or that those businesses use to acquire goods are funded by the public. The internet that businesses use to sell things online - funded by the public. The ports/planes that businesses use to import/export goods outside of the community? Funded by the public. I agree that it can absolutely be a virtuous cycle, though. I support the idea of allowing businesses the freedom to innovate and make choices, and I think we allow those rewards to flow back to those owners to incentivize that (literally - we're talking about capitalism now). What I utterly, completely reject - is the idea that these businesses are free-standing entities that are not at all beholden to "we the people" simply because they happen to be private. That's lunacy. The relationship must be symbiotic, and when it's not... regulations should be put in place to force them back to that state. I'm a firm believer that we want to stay in the middle ground between communism and unregulated capitalism. Stray too far either way... and things get ugly and we start killing each other over it.
- markstos 4y agoAfter Google treated him that way, would he want it back, except to properly clean it out and migrate content?
- deleted 4y ago[deleted]
- lowercased 4y agothat's probably all you'd want it for. From gmail, I can think of 2 things... * reach out to contacts to say "my new email is ...." * reset any passwords on accounts tied to gmail (and try to migrate those accounts away)
- hdjjhhvvhga 4y agoWell, exactly to do that.
- hdjjhhvvhga 4y agoThe question is not about whether they reinstated it or not. The abusive part is instead of apologizing and making up for their stupid mistake they openly stated they stand behind their decision and that it was the right thing to do. I haven't seen such a condescending attitude from any company in years.
- gaws 4y ago> The abusive part is instead of apologizing and making up for their stupid mistake they openly stated they stand behind their decision and that it was the right thing to do. I haven't seen such a condescending attitude from any company in years. They do not want to set a precedent. Unfortunately, the only option is to have a zero tolerance policy (regardless of outcome) that results in account closure.
- smcin 4y agoIs there any petition for this? (yes I'm aware that this would be to a private company, not the govt)
- pGuitar 4y agolarge corporation are basically part of the government, because they are secretly forced to do things by the government....
- smcin 4y agoI'm not disagreeing with that worldview, but I meant "petition" in the much narrower sense, not of "elections", but specifically "petition to Sundar Pichai to reinstate Mark's Google account within 30 days". Seems like much more focused and measurable accountability to me, hence much more achievable.
- scarface74 4y agoMy issue is that the "public" wouldn't get to say how things are done, the "government" does. The government isn't controlled by the majority because of both the method that the Federal government is set up where Montana has the same number of Senators as California, the Electoral College and gerrymandering. I have no desire to give the government more power. I can leave Google much easier than I can leave the US. Google also doesn't have a "monopoly on violence".