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ACMA [1] state you just need name, DOB, and address for prepaid service. Post-paid generally is a lot stricter e.g. most telcos want 100 points of ID with at l
by waste_monk 4y ago
ACMA [1] state you just need name, DOB, and address for prepaid service.
Post-paid generally is a lot stricter e.g. most telcos want 100 points of ID with at least one primary document such as driver's license or passport [2]. Not sure if that's a legislative requirement though, or just good business practice.
[1] https://www.acma.gov.au/acmas-rules-id-checks-prepaid-mobiles https://www.acma.gov.au/acmas-rules-id-checks-prepaid-mobile...
[2] https://www.telstra.com.au/support/account-payment/id-check-for-new-account https://www.telstra.com.au/support/account-payment/id-check-...
- paranoidrobot 4y agoPost-paid involves a credit-check. That's what they're using the ID for. They won't let you open a post-paid account if you've got a history of non-payment.
- waste_monk 4y agoI understand that, I had been under the impression there was also legislation requiring telcos to verify customer identity (so you couldn't have an anonymous phone plan, or easily have one under a false identity). But I can't seem to find it, or it may not have been real to begin with.