I'm in the market for one of these. Right now all alternatives that have embeddable forms and chat are weirdly expensive. Gitbook would be fantastic, but if you

I'm in the market for one of these. Right now all alternatives that have embeddable forms and chat are weirdly expensive. Gitbook would be fantastic, but if you want to include some kind of help desk you're forced to take users off site. Which is a decision I can't quite understand. I mean, users go from the application, to gitlab, to an offsite help desk just to get an answer.