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I participated in many status page color discussions and we always discussed sla. Shrug
by socialismisok 4y ago
I participated in many status page color discussions and we always discussed sla. Shrug
- dilyevsky 4y agoYou mean on the AWS/service provider side? I've also participated in internal incident response on the service provider side and we again made SLA refund decisions based on actual customer impact not our status page. But then again we diligently update our status pages so there's that.
- socialismisok 4y agoYeah, on the AWS side.