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How to freeze your work number (copied from reddit): Create an account using one of your employers (old or new, it doesn't matter). If you have problems with t
by Invictus0 4y ago
How to freeze your work number (copied from reddit):
Create an account using one of your employers (old or new, it doesn't matter). If you have problems with this step, then skip to step 2 and ask the CSR for help with this.
Call the customer service at 866-222-5880 (FYI, it helps to call early in the morning when most people are asleep)
Choose option 2 for "Report a problem..."
Tell the customer service rep (CSR) that you want to freeze your SSN on TWN. Verbally verify that this will keep 3rd parties from accessing the info. At this point, the CSR may try to direct you to the online form, but you need to be firm and say that you want to complete the process over the phone. If they still try to direct you to the online form, say that you will not be satisfied until the process is completed over the phone. I know this can be uncomfortable for some folks to challenge someone like this, but it's the easiest way.
At this point, the CSR will ask for personal information including your account name (created in step 1) SSN, DOB, address, email
The rep will send you a one-time code using the method of your choice (phone, text, email, mail). I chose text message. Tell them the code verbally over the phone
Congrats. Your SSN is now frozen on TWN, preventing 3rd parties from access without your authority. You will receive a confirmation email
Optional
8) If your CSR was friendly and helpful, ask to speak with their manager and give them a little praise. Pull a reverse-Karen
I prefer this method because it prevents you from having to mail or email any documents and you get instant confirmation and a case number to review your status. The whole process took like 10 minutes over the phone.
- TedDoesntTalk 4y agoSee also https://employees.theworknumber.com/employee-data-freeze/ https://employees.theworknumber.com/employee-data-freeze/
- forgot_old_user 4y ago>Keep in mind that a freeze could slow down application processes for things like a loan, a job, or social service benefits hmm.. what does that mean? I can be refused a loan if I forget to unfreeze before applying?
- ceejayoz 4y agoRefused, or asked to un-freeze. Depends on the banking institution.
- thewebcount 4y agoYes. This nearly happened to my spouse and I. It was such a pain in the ass. We froze our accounts after the Equifax breach. For some reason, I was able to unfreeze mine quickly and easily over the web, but for hers, they refused to do it over the web and insisted on using postal mail. Meanwhile the loan officer was telling us that if we couldn't get it unfrozen, they couldn't guarantee the rate they gave us and the loan could fall through. I forget exactly what happened, but once we received the letter in the mail we were able to call and get it lifted just before the time limit on the loan ran out. I would not want to go through that again. It's a terrible system.