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Apart from Fastmail being amazing for email, they’ve been a great source of customer service to me in several ways. I like to point it out in case people are on
by steve_adams_86 4y ago
Apart from Fastmail being amazing for email, they’ve been a great source of customer service to me in several ways. I like to point it out in case people are on the fence and considering a switch. My most appreciated instance was this:
Many years ago I was broke and going through rough financial strains. My yearly contract with Fastmail was up and I asked for a grace period. They did it, no questions asked, for 2 months.
It wasn’t a thing. When I renewed my contract we settled up and it was all good. It’s been quite a while now and I’m still glad to support them.
- mk89 4y agoIt's always nice when there is a human in the loop. Thanks for sharing!