> Outsourcing specific operations is done with carefully limited access to only the data necessary. So carefully limited that insiders from said sweatshops end

> Outsourcing specific operations is done with carefully limited access to only the data necessary. So carefully limited that insiders from said sweatshops end up taking (laughably low) bribes to perform things like fraudulent SIM swaps, access customer accounts, etc? In theory it must be all well and controlled and in a proper world nobody would be doing fraud, whether for themselves or a third-party. In reality there's very little oversight over it on the companies' side (and a slap on the wrist if by some miracle regulators actually get involved) so seeing them complain about being on the receiving end of this is some sweet schadenfreude.