I feel like your situation kicked up a fraud/loss prevention lockout. Your experience with low level support; nothing they can do about it at their level. I do

I feel like your situation kicked up a fraud/loss prevention lockout. Your experience with low level support; nothing they can do about it at their level. I don't know where you call home but in the US we have small claims court. Maximum penalties are in the region of $5000 but the nice thing is you can file yourself without a lawyer. This might kick it up the ladder to someone that could get this fixed. OR it could go really badly and have them double down on locking you out. Hopefully you get the exposure here/twitter to get the right person involved in getting this solved.