3 ms·
Getting your account temporarily disabled is not surprising. The response from Apple when the user has the receipts being "Too bad" is what's surprising.
by causi 4y ago
Getting your account temporarily disabled is not surprising. The response from Apple when the user has the receipts being "Too bad" is what's surprising.
- ceejayoz 4y agoA thermal receipt printer is probably not outside the budget of the big gift card fraud rings.
- tptacek 4y agoThey cost like $300 new. So, yeah, the receipts might help once you get escalated to the right person, but they're not going to instantly resolve the situation with customer support.
- causi 4y agoThe reasonable thing to do would be to put a hold on the funds from the gift cards but leave his account alone.
- tptacek 4y agoThe reasonable thing to do in an actual fraud attempt is to lock absolutely everything down, and then look for signals that link the fraudulent account to other accounts, then lock those accounts down, then find any distinctive gift card sources for those accounts and use them to find other accounts, then lock them down, and then repeat. "Cashed in a bunch of different gift cards in varying denominations to buy an M1 Macbook" is a transaction that is probably 50:1 fraud:real, which is the sucky part of this situation. If someone had posted on HN and asked "would it be a good idea to cash in a bunch of gift cards to buy a Macbook on the Apple store", you'd have a thread where almost every comment started with "NO!!!", caps and exclamations included.