Each tool likely contains a little bit of business logic and domain knowledge too, so you end up spreading your company's procedures and business rules througho

Each tool likely contains a little bit of business logic and domain knowledge too, so you end up spreading your company's procedures and business rules throughout all these little SaaS products. On one hand you have savvy non-technical people running entire businesses from a complex spreadsheet, and I think the SaaS Rube Goldberg is what you have in the other hand.