Hmm...would the right answer be to get the patients to sign a HIPAA privacy release for purposes of answering any reviews left of their practice? From WikiPedi

Hmm...would the right answer be to get the patients to sign a HIPAA privacy release for purposes of answering any reviews left of their practice? From WikiPedia: "A covered entity may disclose PHI...if the covered entity has obtained authorization from the individual. However, when a covered entity discloses any PHI, it must make a reasonable effort to disclose only the minimum necessary information required to achieve its purpose." Seems doable, and reasonably fair -- if you're going to slam someone in a review, it only makes sense that they should be able to respond in their own defense. In this case the "minimum information necessary" could be something like (I'm making this up!) "My fee for coming in on a weekend day is $2000, and that was the only appt. time available" or "He is misrepresenting the services performed, and his insurance denied coverage" or some such. In this case the dentist may not HAVE a valid excuse of course; just pointing out there MAY be another side to the story that we're prevented from hearing because of HIPAA. Food for thought anyway.