They haven't seen any incentive to change, but will grumble about Amazon and point to that as the biggest threat to their business. If they aren't, they should

They haven't seen any incentive to change, but will grumble about Amazon and point to that as the biggest threat to their business. If they aren't, they should be. I'd rather do business with anyone BUT Amazon, and its telling I still find myself having to order some bits from them every month.