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Great website. Great company. Can't find what you're looking for? Website failing you? Don't worry, just click the email link at the top of the page and they W
by parker_mountain 4y ago
Great website. Great company. Can't find what you're looking for? Website failing you?
Don't worry, just click the email link at the top of the page and they WILL get back to you - even over a 20 cent part.
- ddhhyy 4y agoI've never emailed them but I have called them on a few occasions. Somehow they pick up before it even rings once. And it's a real person, not a phone tree. Pretty remarkable.
- s0rce 4y agoThey are really fast to get back to you and will tell you what stuff is which can be helpful in certain situations where the material or vendor might matter.
- exodust 4y ago> they WILL get back to you Okay but responding to customer enquiries isn't uncommon.
- parker_mountain 4y agoIt's a lot less common than you think, especially by email. In my spare time, I work on motorcycles, and I often have to source specific parts or - in rare cases - reach out to a local machine shop. I've given up on email, a phone call is often the only way to get a response. When you work in the tech industry, you get accustomed to everything being done by text, but the rest of the world isn't so convinced :)
- no_time 4y agoReading about the Google account lockout nightmares here, I would say getting a human on the other end on first try is remarkable.