True, and I suppose I could rephrase my cognitivie dissonance as not understanding (1) why there are only civil suits regarding Hertz's behavior, and (2) why th

True, and I suppose I could rephrase my cognitivie dissonance as not understanding (1) why there are only civil suits regarding Hertz's behavior, and (2) why the article so accepts this state of affairs that the absence of criminal charges only shows up tangentially.