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The reducing customer friction arms race means if you can create a process that gives them the keys earlier or more “easily” you win, so if that process has an
by nhoughto 4y ago
The reducing customer friction arms race means if you can create a process that gives them the keys earlier or more “easily” you win, so if that process has an edge case where one in few hundred thousand gets arrested that might be seen as a net win, not how id design it but others have different tradeoffs!