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I've never had an issue on Air Asia which is cheap. International is not the issue. Flying between countries in Europe is not much different than flying betwee
by gernb 4y ago
I've never had an issue on Air Asia which is cheap.
International is not the issue. Flying between countries in Europe is not much different than flying between states in the USA. Singapore has tons of countries within 1-2 hours so like flying from SF to Vegas and people do it all the time taking weekend trips. Examples: Malaysia, Indonesia, Thailand, Vietnam, Cambodia, ...
The reason USA airlines suck is because, in general, the USA has a culture of poor service. Many USA employees have an attitude that can best be described as "this job sucks, I hate my job, I hate these customers for existing and therefore making me do my job"
- hn_throwaway_99 4y agoTBH, for all these posts saying that US airline employees are rude and provide poor service, I wonder if the issue isn't on the other side of the conversation. I've certainly experienced what I'd perhaps call "curt" service, but even then it's usually the case that the employee just has a ton of shit to do and is trying to move along the line quickly. The vast, vast majority of service I've received has been kind and courteous. To be clear, I've certainly had horrible airline experiences (e.g. getting stuck on a tarmac for hours), but rarely if ever is that the fault of an individual front-line employee. What I've seen far more often, especially since the pandemic, is travelers acting like they were born in a barn, sometimes to the point of outright abuse towards employees. I can certainly commiserate with travel frustration, but so often I see people that take it out, rudely and unfairly, on employees who aren't empowered to do anything about it.
- Ekaros 4y agoMaybe this could be solved if tipping was expected on the flights. Have some money collection when boarding or off-boarding.