Internet is partially to blame. Most flight searches are ranked by price and if an airline is $5 more expensive, they likely won't even show up on the first pag

Internet is partially to blame. Most flight searches are ranked by price and if an airline is $5 more expensive, they likely won't even show up on the first page. They're rewarded for lower price, not for better service. Wrong incentives. Better metrics like "value for money" etc could fix that problem and incentivize US airlines to provide better service.