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Just came back from cross-country trip flying United. No kidding, even the worst Airlines I’ve flown (Air France and now-defunct Deccan Airways of India) do no

by mritun 4y ago

Just came back from cross-country trip flying United. No kidding, even the worst Airlines I’ve flown (Air France and now-defunct Deccan Airways of India) do not hold a candle to the condescending staff and torturing seats.

smt88 4y ago
I fly on US airlines all the time, and my worst airline customer service experience is easily Air France. This list is automatically suspect if they made the list. Everyone I know who flies them hates them.
- maneesh 4y ago
  I fly business on air France quite often (usually Europe to/from south America) and their service, food, routes and reliability have been consistently the best experience I've had in comparison to all other airlines. Not to mention their amazing CDG business lounge.
  - smt88 4y ago
    Are you French? I'm a non-white American. Maybe that factors info it. If you fly in the US, how would you compare them to Air France? I recently flew a route that was half Delta and half Air France, and Delta was a lot better.
kcplate 4y ago
Flew United on two three hour flights last week, spent more time delayed and sitting on the plane or in the airport after being deplaned then I did in the air. After one delay of five hours, the flight attendant came by offering a tiny bag or pretzels (with four pretzels) or a cookie. When I said “both” I got “it’s one or the other”. I reminded her that this flight was five hours late, I missed my business dinner, and we would not be landing until 1am after all the restaurants were closed. I got both, but honestly…how tone deaf does your employees need to be?
tommiegannert 4y ago
I had an hour to kill at Pittsburgh airport. Thanksgiving, and three out of four gates seemed closed. It was eerily quiet. I took a stroll, and couldn't find good coffee close to my gate, so wandered off to some other wing. Some minutes before boarding time, I started walking back to my gate. The gate staff was furious. "Hurry up! Where have you been?!" I was perplexed. Boarding time hadn't even started yet. There had been no speaker calls, at least not where I was. "Hurry up! The pilots want to leave early!" Yeah, and I don't want to be yelled at for keeping to our agreed time. So I guess that evened out. No one got what they wanted.

by mritun 4y ago

smt88 4y ago

I fly on US airlines all the time, and my worst airline customer service experience is easily Air France. This list is automatically suspect if they made the list. Everyone I know who flies them hates them.

maneesh 4y ago
I fly business on air France quite often (usually Europe to/from south America) and their service, food, routes and reliability have been consistently the best experience I've had in comparison to all other airlines. Not to mention their amazing CDG business lounge.
- smt88 4y ago
  Are you French? I'm a non-white American. Maybe that factors info it. If you fly in the US, how would you compare them to Air France? I recently flew a route that was half Delta and half Air France, and Delta was a lot better.

kcplate 4y ago

Flew United on two three hour flights last week, spent more time delayed and sitting on the plane or in the airport after being deplaned then I did in the air. After one delay of five hours, the flight attendant came by offering a tiny bag or pretzels (with four pretzels) or a cookie. When I said “both” I got “it’s one or the other”. I reminded her that this flight was five hours late, I missed my business dinner, and we would not be landing until 1am after all the restaurants were closed. I got both, but honestly…how tone deaf does your employees need to be?

tommiegannert 4y ago

I had an hour to kill at Pittsburgh airport. Thanksgiving, and three out of four gates seemed closed. It was eerily quiet. I took a stroll, and couldn't find good coffee close to my gate, so wandered off to some other wing. Some minutes before boarding time, I started walking back to my gate. The gate staff was furious. "Hurry up! Where have you been?!" I was perplexed. Boarding time hadn't even started yet. There had been no speaker calls, at least not where I was. "Hurry up! The pilots want to leave early!" Yeah, and I don't want to be yelled at for keeping to our agreed time. So I guess that evened out. No one got what they wanted.