Reasonably regularly do long haul, and spent a number years in Canada doing NA flights. There is absolutely no surprise to this subject line :) Just flew Singap

Reasonably regularly do long haul, and spent a number years in Canada doing NA flights. There is absolutely no surprise to this subject line :) Just flew Singapore and it's level of service, even in cattle class, is top notch. You're made to feel human again. When I get to North America (including Air Canada) my heart just sinks the minute I realise I'm about to board Delta/American/Air Canada etc....