I’ve been amazed at how much the desire to mutually communicate gets undermined by the anxious anticipation of both parties to reach a conclusion that was their

I’ve been amazed at how much the desire to mutually communicate gets undermined by the anxious anticipation of both parties to reach a conclusion that was their desired outcome going into the conversation. I would take special pains to be absolutely calm when communicating complicated ideas to others. I would also do everything in my power to listen to their ideas, understand their idea, and convey this understanding.